Making Social Media Part of Your Business Strategy
Finding the right social media solution for your business has more to do with your core business goals than it does with marketing.
As I mentioned in a previous article as Social Media matures politicians will have to do a lot more to engage and connect with voters.
Regardless of who won the election, there are a some valuable lessons to be learned from watching the Obama Campaign in regards to their approach to Social Media.
In 2008, political candidates used social media to engage voters. In 2012, it
was taken a step further as data was used more strategically and effectively to connect with voters.
A business owners approach to implementing a social media strategy should be similar. The Obama campaign used a grass roots approach to organizing followers in 2008. In 2012, the Obama Team used “Big Data” to organize and develop key strategies around reaching voters. According to Time “In politics, the era of big data has arrived.”
The goal of the Obama camp was to win the election. The team used various social media tactics which were the result of data mining. Strategies included everything from contests to win dinner with Sarah Jessica Parker and George Clooney, to email campaigns from Vice President Biden and First Lady Michelle Obama. The strategies were tied to the overall goals of attracting voters and donors in key areas.
The election may be over and Obama is obviously riding into his second and final term. However, the question remains is how will the data be used to keep voters engaged when it comes to policy going forward?
This of course is another article for another blog.
Yet one valuable lesson can be learned from Obama’s Campaign. Obama’s Campaign Team tried a number of strategies and tested them all. They kept what worked and got rid of what didn’t.
Why You Need A Social Media Strategy
What is your business trying to accomplish in the next 6, 12 or 24 months? Social Media was never meant to be stand alone solution. Rather implementing a social media strategy should be a part of your company’s overall business strategy.
For example are you launching a new a product or service? Are you introducing new features to an existing product? How can you use Social Media to attract new customers and keep existing customers coming back? Determine what your company’s goals are and use those goals as a roadmap to help you develop a Social Media Strategy.
How To Create A Social Media Strategy
1. Determine what are your goals. What are you trying to accomplish with your Social Media program?
2. Find the best platform that will help you accomplish your Social Media goals. Here’s a few leading platforms to consider
3. Determine Your Content Delivery Strategy. How often will you post, comment, respond? What types of content will you post? text, videos, images, infographics?
4. Test, Test and Test some more. Test your strategy often to find out what’s working. Stop doing what’s not. What type of content (text, info graphics, images, video) is resonating with your audience?
5.Measure Your Results, What are the key items you will measure? # of followers, # of tweets, referral traffic to your website, # of leads generated from social media? What tools will you use to measure? Google Analytics, Crazy Egg or Sprout Social.